Course catalogue

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.  

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?  

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

• Assess if you are too lenient or halo in your evaluations 

• Find whether your evaluations are based on recency or similarity 

• Examine if you are driven by contrast or negative bias 

• Identify the central tendency and employ a technique to be objective during your evaluations

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

Only in Norwegian

Etter gjennomført opplæring skal deltagerne ha kunnskaper og ferdigheter i å reagere og handle ved alarm, samt følge nødprosedyrer. Sikre effektiv evakuering av fartøyet og ivareta passasjerer og mannskap i en evakueringssituasjon.

Kursinnhold er i henhold til STCW-95, tabell A-V/2 og A-V/3.

Kursinnhold
- Organisere nødprosedyrer om bord 
- Skipets konstruksjon med muligheter og begrensninger 
- Beredskapsplaner og nødprosedyrer 
- Optimalisere bruk av ressurser 
- Ressursutnyttelse / øvelsemønstre 
- Styre tiltakene i en nødsituasjon 
- Organisasjon 
- Ledelse 
- Kommunikasjon 
- Håndtering av passasjerer og annet personell i nødsituasjoner 
- Bevissthet om allmenne reaksjonsmønstre 
- Etablere og opprettholde effektiv kommunikasjon 
- Betydningen av å etablere og opprettholde effektiv kommunikasjon 
- Praktiske øvelser 
- Gruppeoppgaver 
- Veiledning og instruksjon under vanskelige forhold

Grunnleggende sikkerhetsopplæring for bruk av VHF/SRC utstyr. Kurset passer for fritidsbåtbrukere, samt ansatte offshore og på land som har behov for å bruke VHF-radio i tjenesten. Det er et internasjonalt krav at maritimt VHF radioutstyr skal betjenes av personer som innehar VHF-sertifikat.

Kursinnhold

-DSC

-Holdninger til radiokommunikasjon

-Generelt om bruk av VHF/SRC

-Radioreglement

-Nødprosedyrer

-Hasteprosedyrer

-Tryggingsprosedyrer

-Kystradiotjeneste

-Eksamen gjennom Telenor Maritim Radio

The course is only available in Norwegian.

Etter å ha gjennomgått og bestått modulene 1.1 (8 timer) og 2.3 (16 timer), skal eleven gjennomføre modul 2.8 (20 timer) og 3.8 (8 timer). Dette skal gi førerne en god generell grunnopplæring i sikker bruk og praktisk forståelse for prinsippene for traverskraner.

Innhold

- Konstruksjon

- Oppbygging

- Betjening

- Bruksegenskaper

- Bruksområder

- Sikkerhetsutstyr

- Viktige kontrollpunkter

- Vedlikehold

Etter gjennomført kurs må deltageren gjennomføre 40 timer kjøretrening med kran, med fadder. Det avlegges da en praktisk kjøreprøve som vil gi grunnlag for utstedelse av kompetansebevis.

Basic Fire Awareness for the wind industry.

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

- Labor Inspection (Regulations)

Competence for "Fire Awareness" must be maintained in accordance with. guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Norwegian only

Kurset skal gi deltakerne opplæring i sikkerhetsbarrierer og tiltak ved fylling av flasker og bruk av gassboosterpumpe. Kurset tar for seg pressluftflasker, nitrogenflasker og andre typer gassflasker.

Kursinnhold:

Høytrykksfylleanleggets tekniske oppbygning

Gassboosterpumpens oppbygning og sikkerhetsbarrierer

Bestanddeler i sikker pusteluft

Luftanalyse

Nitrogen, bruksområder og egenskaper

Hvordan fylle pressluftflasker og gassflasker på en sikker og forsvarlig måte

Bruk av gassboosterpumpe

Service- og kontrollrutiner for pressluftflasker og gassflasker

Merking av pressluftflasker og gassflasker

Skadenivåer på flasker- gjenkjenne de ulike nivåene

Sikkerhetsregler for drift og vedlikehold av fylleanlegg

Sikkerhetstiltak og barrierer som skal hindre overfylling

Praktiske øvelser med bruk av fylleanlegg og gassboosterpumpe

Avsluttende, praktisk prøve

Hovedmålet Etter kurset skal deltakerne kunne fylle flasker og betjene bassboosterpumpe på en trygg og forsvarlig måte.

Deltakeravgiften inkluderer kursdeltakelse, dokumentasjon, kursbevis og lunsj.

Hensikten med opplæringen er å gi truckførere allsidig praktisk opplæring og øvelse i sikker bruk av truck, slik at ulykker i forbindelse med bruken unngås. Opplæringen skal gi fører så gode kjøreferdigheter at vedkommende selvstendig på en sikker måte skal kunne gjennomføre oppdrag med truck.

Truckfører må imidlertid gjennomføre typeopplæring på den trucken som til enhver tid benyttes i tillegg til sertifisert sikkerhetsopplæring. Opplæringen avsluttes med en praktisk prøve som innbefatter kontroll og bruk av aktuelle trucker.

Bestått praktisk prøve på aktuelle trucker vil være grunnlag for utstedelse av kompetansebevis for fører av truck

Modul 1.1 (8 timer) Arbeidsmiljø, ansvar og konsekvenser

Modul 2.2 (14 timer) Truck 

Modul 3.2 (6 timer) Praktisk bruk

This course is only available in Norwegian.

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Managing remote teams and business continuity are operational priorities for companies during the COVID-19 pandemic.  Remote working allows some operations to continue and facilitate flexible work schedules, which typically improves individual performance. However, greater flexibility and leading teams remotely puts a greater burden on managers and makes supervision more complex. 

The group of workers who experience most difficulty in handling ‘boundary-less’ working are actually managers.  This is mainly because they are connected longer in their ‘non-working time’.

The ‘Managing Remote Teams’ bundle includes 3 months access to 10 online courses and over 10 hours of eLearning. 

• Negativity in the Workplace

• Decision Making

• Supporting Change: 03-Your Path to Supporting Change

• Management 101: 02-Leading and Communicating as a Manager

• Smart Management: Managing a Geographically Distributed Workforce

• Health and Safety for Home Workers (Managers)

• Lone Working (Managers)

• An Effective Leader’s Guide to Time Management

• Team Building IV: Conflict Management

• Essential Skills of Leadership: 05-Lead Effective Meetings

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics. 

Maintaining health and well-being while working from home encompasses many areas, including ergonomics, preventing feelings of isolation and effectively managing stress. Studies have found that more than half of people working from home had not paid any attention to ergonomics, and 94% of them reported that neither had their employers. Almost half of remote workers have experienced work-related pains. One of the most problematic aspects of home working is the isolation and the lack of access to day-to-day informal interactions. While remote working enables greater autonomy, it also leads to higher levels of work intensity. The ‘24/7’ availability for work can result in family conflict and stress. Key areas to promote a positive work-family interface include the parental ability to cope with children and amicable resolutions of conflict about working hours, household work and personal time in the family.

The ‘Healthy Home Working’ bundle includes 3 month access to 12 online courses and over 9 hours of eLearning.

• Stress Awareness

• Working Time Limits and Fatigue Management

• Display Screen Equipment (DSE)

• Ergonomics

• Health and Safety for Home Workers (Employees)

• Medicine Awareness

• Smart Health: Sleeping – How to Ensure You Are Well-Rested & Energized

• Smart Mental Health: Managing Anger and Emotions

• Smart Mental Health: Keys to Successful Parenting

• Smart Health: Drinking Responsibly

• Smart Mental Health: Reducing Stress and Anxiety

• Smart Mental Health: Mastering Marriage

This is a course for electrical installations in potentially explosive areas.

Objective: Our goal is to make sure that employees are motivated to work safely and securely.

Topics:

• General principles of explosion protection 

• Site classification and zone section 

• Gas groups and the connection between site and equipment 

• Temperature classes and the connection between the site and equipment 

• General principles for the type of protection and tagging 

• Inspection and maintenance in explosive environment 

• How maintenance work is carried out in explosive environment

• What the participant can do itself, and what needs to be submitted to the authorized repair shop

Standards:

• NEK 420

• IEC / NEK EN 60079-10-1

• IEC / NEK EN 60079-14

This course is only available in Norwegian.

This course is intended for Dynamic Positioning Operators (DPO) with a certificate from the Nautical Institute that are unable to revalidate their DPO certificate due to insufficient DP sea time.

By the end of the course the participants shall:

- Have acquired knowledge of the latest rules and regulations
- Have acquired knowledge of the latest developments within sensors and Position Reference Systems (PRS)
- Have acquired knowledge of the latest relevant DP incidents and why they occurred
- Be able to recognize the various alarm, warning and information messages
- Carry out operational planning, risk assessment and hazard identification tasks
- Set up the DP system for a particular task/operation
- Decide on courses of action because of system failure


The course is conducted as classroom training, combining theoretical presentation  and practical work/discussion with exercises in simulator and guidance. For practical capabilities and skills, exercises are performed in fully equipped DP simulator. This course will fulfil the revalidation learning objectives as specified by Nautical institute.

Kurset er en påbygging på ordinært truckførerbevis for trucker t.o.m. 10 tonn, og vil gi deltagerne den kompetanseheving som skal til for å kunne betjene stortruck sikkert, slik at uhell og ulykker unngås.

Innhold

- Krav til Truckfører

- Ulykker med stortruck

- Truckens virkemåte og konstruksjon

- Stabilitet

- Godshåndtering

- Kontroll og vedlikehold

- Sikkerhetsregler ved bruk

- Sertifisering/dokumentasjon

Etter bestått teoretisk prøve og gjennomført grunnleggende praktisk bruk + praksiskjøring, kan praktisk prøve gjennomføres. Bestått praktisk prøve vil være grunnlag for utstedelse av kompetansebevis for fører av truck over 10 000 kg, i aktuell klasse.

This course is only available in Norwegian.

Objective: Through a combination of theory and practical training, this course provides participants with the necessary knowledge on how to perform rescue from enclosed spaces.

The Norwegian Labor Inspection Authority has made major changes to the regulations. People who work in tanks and closed rooms are the biggest difference that the regulation "Work in tanks" has fallen away. This is replaced by section 29 of the regulations «execution of work», which states that all work in closed rooms shall be performed «without danger to life or health». A simple requirement that gives the employer a great deal of responsibility.

New SOLAS requirements: Exercises in closed rooms and rescue, as well as portable gas measuring equipment.

Applies to: All ships covered by SOLAS and all high-speed vessels, mobile offshore drilling units and dynamically positioned vessels

Our courses are in accordance with SOLAS-IMO requirements and the Norwegian Labor Inspection Authority - Execution of work

The definitions of a cramped space vary from country to country, but the usual criteria usually include:

- A room that is predominantly or completely closed
- Contains health and / or safety hazards
- Is not designed for continuous stay of employees
- Has entrances or exits that are small or difficult to access
- A room that is large enough that you can enter it completely and perform the work tasks you have been assigned
- Limited air circulation

Content:

- Knowledge of public laws and regulations
- Know which constituents a safe breathing air contains
- How to make a gas measurement before entering
- Planning of entry jobs and rescue operations in closed rooms
- Equipment knowledge
- Exercises in entry and use of fall protection equipment, rescue equipment, breathing air equipment and gas meter
- Implementation of rescue work in connection with closed and cramped rooms
- Rigging of fall protection and rescue equipment
- Patient management

Hensikt:

Opplæringen gir deltaker en generell forståelse for oppbygging, innhold og bidra til et akseptert sikkerhetsnivå for personell, miljø og materielle verdier i planlegging og utførelse av løfteoperasjoner. Fokus på ansvar og holdninger i utførelsen av løfteoperasjoner.

Målsettingen med kurset er å gi operatører en god teoretisk og praktisk grunnopplæring i NORSOK standard R-003 - N2017.

Innhold:

Innhold: • Introduksjon

• Normative og informative referanser

• Termer, definisjoner og forkortelser

• Sikker bruk av løfteutstyr

• Tilleggskrav ved løfting av personell

• Tilleggskrav for ulike løfteinnretninger

• Tilleggskrav for ulike løfteredskap

• Faste festepunkter og midlertidig oppstilte løfteinnretninger

• Roller og ansvar

• Krav til opplæring

• Krav til lokale prosedyrer

• Logistikkplanlegging

• Dokumentasjon og merking

• Håndsignaler

• Vedlikehold

• Sakkyndig virksomhet

• Bruk av risikokartlegging

• Samløft

• Sjekkliste for løfteoperasjoner under marginale værforhold

• Avsluttende prøve

Objective: To give the person who is to work with a traverse crane knowledge about safe use, daily control and maintenance as well as competence to avoid accidents and incidents.

The authorities set requirements for basic safety certification of persons who are to operate bridge and overhead cranes. The requirements include both theoretical and practical training

G4 Bridge and Traverse Crane Basic course consists of modules 2.7 and 3.7. To complete the course, you must take and pass a theoretical exam.

Proper use of overhead cranes is of great importance for the safety of crane operators and other personnel who participate in lifting operations. Incorrect assessments can have major consequences and lead to serious injuries to the crane driver, other personnel as well as equipment and surroundings. Positive attitudes towards safety are therefore important during training.

The crane driver training for G4 consists of five modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.3 G11 Lifting gear (strap and sling).
- Module 2.7 G4 bridge and overhead crane
- Module 3.7 Basic practical training G4
- Module 4.7 Practical driving training G4
- Practical Final test G4

* Module 1.1 is common to machine, forklift and crane. If you can not document that you have module 1.1 from before that is not older than 3 years, this must be taken again.

Module 4.7 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Introduction with requirements for the driver
- Applications for overhead cranes
- Accidents with bridge and overhead cranes
- Construction of different types
- Electrical system on bridge and traverse cranes
- Safety switches
- Steel rope / block
- Certification / documentation
- Inspection and maintenance
- Main components
- Checkpoints
- Overload safety equipment
- Practical use of lifting equipment
- Driving technique

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i operativsystemet Windows 10. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. E-læringskurset inneholder 35 opplæringsvideoer.

E-læringskurset viser bruk av både berøringsskjerm, mus og tastatur.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Bli kjent med Windows 10

- Skrivebordet

- Arbeide med apper

- Innstillinger