Course catalogue

Leaders of successful sales organizations focus on strategic planning, intentional hiring, and effective coaching. They build a solid and well-defined sales framework that undergirds their sales team’s efforts. They prioritize hiring people who have the right skills, energy, and outlook. And they develop work environments that are highly structured, purposefully challenging, and appropriately supportive. When sales leaders achieve a good balance of these three factors, the sales process is streamlined, organized, and successful. 

• Build a strategic framework   

• Hire qualified salespeople  

• Coach your team members

"“The single biggest problem in communication is the illusion that it has taken place.” 

-George Bernard Shaw 

Thanks to technology, we now have numerous ways to communicate with one another. Organizations depend on social media, texting, and tweeting in addition to emails to present themselves to all the stakeholders. These rapid-fire methods of communicating have changed how we speak, how we receive information, and how we interpret the information we’ve received. Sometimes, these speed-of-light methods of connecting can affect our communication skills. Have you ever wondered if the receiver received your communication correctly or not? Do you evaluate the messages you send? This course will help you with tricks to communicate effectively using electronic media.

• Judge whether your message is essential and timely 

• Draft short messages 

• Use tools and white spaces for flawless messages 

• Convey the gist of the message in the subject line 

• Make decisions on when to not send emails and when to reply promptly

This course is taken externally on the Astutis platform, the delegate will receive a separate email from the provider with access details once this is processed by Astutis.

The enrolment will then be marked complete in Trainingportal once the course is passed.

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH National Diploma in Occupational Health and Safety is an advanced health and safety qualification. Equivalent to an undergraduate degree in OHS. The NEBOSH Diploma is NEBOSH's flagship qualification. It is recognized by employers and professional bodies in over 180 countries around the world!

The qualification will develop competence in all areas of health and safety so you can reduce risk in dangerous environments and keep people safe. It is the ideal course if you want a successful, long-term career in health and safety.

Unit A: Managing Health and Safety

This unit provides an in-depth understanding of the key areas for managing health and safety, covering moral, economic, and societal drivers, health & safety law, and health & safety management systems.

A1-Principles of health & safety management, A2-Principles of health & safety law, A3-Criminal Law, A4-Civil Law, A5-Loss causation and incident investigation, A6-Measuring and reviewing health and safety, A7-Identifying hazards, assessing and evaluating risk, A8-Risk control, A9-Organisational factors, A10-Human factors, A11-The role of health & safety practitioner.

Unit B: Hazardous Agents in the Workplace

Unit B details all major aspects of managing chemical, biological, physical and physiological hazards in the workplace.

B1-Managing Occupational Health, B2-Identification, assessment & evaluation of hazardous substances, B3-Control of hazardous substances, B4-Monitoring and measuring, B5-Biological agents, B6-Physical agents - noise and vibration, B7-Physical agents - radiation, B8-Mental ill-health & dealing with violence & aggression at work, B9-Musculoskeletal risks and controls, B10-Work environment risks and controls.

Unit C: Workplace and Work Equipment Safety

Unit C provides a thorough understanding of how to create and manage safe working environments, covering welfare, fire, dangerous substances, work equipment, electricity, construction, and transport.

C1-Workplace welfare requirements and specific workplace issues, C2-Fire and explosion, C3-Workplace fire risk assessment, C4-Storage, handling, and processing of dangerous substances, C5-Work equipment (general), C6-Work equipment (workplace machinery), C7-Mobile, lifting, access, and work at height equipment, C8-Electrical safety, C9-Construction & works of a temporary nature - hazards and controls, C10-Workplace transport and driving for work.

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

Follow Social Distancing: Avoid close contact with one another. Keep at least a six feet (2 meters) or the governmental recommended distance.

LEARNING OBJECTIVES

By the end of the course the participants should:

• Have acquired knowledge of the latest rules and regulations
• Have acquired knowledge of the latest developments within sensors and Position Reference Systems (PRS)
• Have acquired knowledge of the latest relevant DP incidents and why they occurred
• Be able to recognize the various alarm, warning and information messages
• Carry out operational planning, risk assessment and hazard identification tasks
• Set up the DP system for a particular task/ operation
• Decide on courses of action because of system failure

CONTENT

The course is conducted as classroom training, combining theoretical presentation (Show-and Tell Lessons) and practical work/discussion with exercises in simulator and guidance (Stair-Step learning design). For practical capabilities and skills, exercises are performed in full equipped DP simulator. This course will fulfil the revalidation learning objectives as specified by Nautical institute.

SPECIAL INFORMATION

At present (2016), the requiremets is that the holder of a Nautical Institute (NI) DPO certificate must revalidate their DPO certificates.

The requirement is that the DPO must have at least 150 days of DP sea time experience in the previous 5 years, if not NI DPO Revalidation course is needed.

CERTIFICATE

A certificate acceditated by the Nautical Institute will be issued on succcessful completion of the course.

Leaders face conflict situations regularly as they manage team members, departmental issues, and organizational challenges. While there are core principles for solving these problems, they can’t all be solved using one strategy. Personality conflict between co-workers requires one approach, while an interdepartmental conflict requires another. In this lesson, we’ll look at several incidents and discuss how to resolve them. We’ll also suggest other strategies you can employ to address and minimize conflict in your workplace.

• Manage small group conflict   

• Manage large group conflict   

• Identify more strategies, tools, and thoughts on managing conflict

LEARNING OBJECTIVES

This course aim to improve the participants knowledge, understanding and skills in the following overall learning objective(s):
• Obtain competence of forces involved, related to ship handling in general, and offshore loading in particular
• Obtain competence of planning and manual maneuvering in port, narrow waters and at offshore loading installations
• Obtain competence of the Equinor, Teekay and OGUK’s requirements for training of shuttle tanker personnel
• Improve skills in performing good Bridge Team Cooperation and communication
• Improve competence in use of all propulsion machinery, navigational equipment, steering systems and deck equipment involved

CONTENT

The course content aim to give the participants basic knowledge, understanding and skills of: • Ship handling
• Pivot point
• Propellers/rudders
• Thrusters
• Anchoring
• Waves/currents
• Tugs
• Squat/sink age/interaction
• ROT technique

LEARNING PROCESS

The course is divided into modules and consists of totally nine theoretical lessons and eight selected simulator exercises. Participant learning progress is assessed by concurrent evaluation of it during both theory sessions and simulator exercises.

CERTIFICATE

Certification of attendance will be issued on successful completion of the course.

LEARNING OBJECTIVES

The period of supervised DP sea time days after the Simulator Course may be reduced by a maximum of 30 days by the satisfactory completion of an intensive DP Simulator Course.

CONTENT

• Study of DP incidents
• Construction and use of worksite diagrams, Electronic Charts and Vessel templates for use in DP operations
• Preparation of plans for a projected DP operation,contingency plans for expected deviations and emergencies
• Participation in simulated situations in a variety of DP operations while handling routine and emergency situations
• Risk and safety analysis, and defining DP equipmentclasses
• The DP system’s utilization of position

LEARNING PROCESS

The participants will work with practical scenarios based on real operations, training on planning and executing specified operations under varying simulated conditions.

During the operations, typical DP failure modes will be included. Communication with field control, other vessels and the different departments onboard will be included. A rotation plan will be made for participants to act in different roles during the course.

The scenarios will be run on a K-POS DP system Class2, in a full mission simulator environment connected to an advanced simulator control (NI Class A).

SPECIAL INFORMATION

The Sea Time Reduction Course reduces phase D of the Nautical Institute (NI) DP Operator Certification Scheme (watchkeeping experience). The course will be logged into the Nautical Institute DP Operator’s log book and reduce the Watchkeeping Experience requirements by 30 days

CERTIFICATE

Certification of attendance will be issued on succcessful completion of the course.

LEARNING OBJECTIVES

After the course the participant is able to:
• Operate the system
• Understand the basic principles of stability
• Safe vessel operation and utilization of load capacity

CONTENT

Themes in the course are:
• Basic stability theory
• System setup and configuration
• Basic operation and understanding of the system
• Intact stability and utilization of vessel capacity
• Damage stability with emergency response

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises. Each participant will use a PC with necessary software installed to do training cases. 

SPECIAL INFORMATION

This course is done on a demo ship with a generic software.

CERTIFICATE

Certificate of attendance will be issued upon completion of the course.

Når kurset er fullført, skal deltakerene være i stand til å klargjøre livbåten, organisere ombordstigning, låre og frigjøre båten, manøvrere og lede operasjonen av livbåten på vannet. 

Regelverk / ansvarsforhold 

Utsetning- systemer for skip og rigg 

Nødkommunikasjon og aktuelt utstyr 

Utstyr i båt og flåte 

Livreddende førstehjelp 

Prosedyrer / alarminstruks 

Kommandoforhold / samarbeid 

Personlig vern og utstyr 

Praktisk øvelse under aktuelle båttype 

Opphold i båt 

Berge opp folk fra sjøen 

Snu en kantret redningsflåte iført redningsvest

Førstehjelp

LEARNING OBJECTIVES

This course is specifically designed for training future DPO’s on board a large number of offshore vessels.

The course aim to provide the candidates with knowledge and skills as preparation for DNV DPO Advanced Operations exams and certification.

By the end of course the students shall have:

• Acquired a thorough knowledge of the various types of DP operations such as ROV operations, cable laying pipe laying, trenching, dredging and rock-dumping
• The capability to operate the DP in the various modes associated with such operations, i.e. joystick,  auto pos mode, autotrack mode and follow target mode
• Recognize when environmental conditions or system failure  requires DPO to take action to avoid hazardous situations
• The  ability to carry out such operations according to existing operational guidelines and checklists
• The ability  to demonstrate good personal attitudes towards safety in operating DP vessels according to best practice in the industry

CONTENT

Planning,  briefing and de-briefing of various field exercises according to the existing guidelines, regulations, and industry standards. Repetition of necessary DP theory to close any knowledge gap the students may have in these subjects.

LEARNING PROCESS

All DP  exercises will be carried out on a full scale DNV GL Approved DP Class A simulator, using vessels that are equipped according to DP class 2 and 3. The participants will perform both surface and subsea  operations, utilizing the following DP modes: Joystick, Autoposition, Autotrack and Follow target functionalities.

SPECIAL INFORMATION

• DNV GL, Standard for Certification no. 0023
• DNV GL, Standard for Certification no. 0008
• DNV GL, RP-0007
• NMA 201209765-4/813.4.
• GOMO, Guidelines for offshore marine operations, Supply and Rig Move Operations and other relevant guidelines such as IMCA M-117 and other IMCA guidelines

A level test will be conducted before commencing the course.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

LEARNING OBJECTIVES

After the course, the successful participants are able to:

• Define the principles of DP
• Recognise the component parts of a DP system
• Understand the relationship between vessel movement  position reference systems, sensors, computers propulsion units and feedback
• Understand the concept of redundancy
• Understand the DP modes of control
• Describe the operation of sensors and common position reference systems
• Describe propulsion units, types and configurations
• Understand power supply, redundancy and management
• Practice communication and watch handover procedures

CONTENT

• Definition of DP, elements of the DP system, DP systems redundancy, and Class Requirements
• Functions of the DP system, and DP principles
• Different types of DP vessels and DP operations, sensors and use of sensor inputs
• Introduction to position reference systems and the DP system’s use of position measurements
• Vessel capability, DP consequence analysis and DP capability analysis
• Thrusters and manoeuvring systems
• Power systems and Blackout Prevention
• Operational procedures for DP operation, and procedures for operating the DP system
• Study of DP incidents
• Principal use of the DP system

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises. During the course each participant will have his own operator station with generic DP software.

SPECIAL INFORMATION

The DP Induction course is the first phase of the Nautical Institute (NI) DP Operator Certification Scheme. The course participants will be issued with the NI Dynamic Positioning Operator’s Log Book upon successful completion of the DP Induction Course.

This course is according to the system specific competence requirements in IMO STCW Regulations I/14 1.5, Part A-I/14 2.1.1, part B V/f 6 and IMCA M117.

CERTIFICATE

A certificate accreditated by the Nautical Institute will be issued on succcessful completion of the course.

Hensikt:

Målsetting med opplæring er at den som gis opplæring tilegner seg tilstrekkelig kunnskap om metoder for å lede og veilede løfteoperasjoner slik at de blir forskriftmessig utført.

Opplæringen gir også kunnskap om farer forbundet med løfteoperasjoner samt bruk av risikokartlegging.

Kurset gir deltakere kunnskap til å kunne utøve overordnet operasjonell ledelse av løfteoperasjoner. Med det menes å kunne planlegge, risikokartlegge og evaluere, samt forebygge ulykker. Videre vil deltaker også tilegne seg kunnskaper om å gjøre rede for materialhåndteringsplan, oppbevaring og bruk av utstyr.

Målsetting med opplæring er at den som gis opplæring tilegner seg tilstrekkelig kunnskap om metoder for å lede og veilede løfteoperasjoner slik at de blir forskriftmessig utført.

Innhold:

• Krav og ansvar til rollen operasjonelt ansvarlig

• Lover, forskrifter, standarder og retningslinjer som gjelder vedr. bruk av løfteutstyr

• Overordnet operasjonell ledelse av løfteoperasjoner

• Helhetlig planlegging av løfteoperasjoner

• Risikokartlegging

• Identifisering av og etablering av barrierer. Gjennomføring og evaluering av en løfteoperasjon

• Informasjonsutveksling

• Krav for oppbevaring av løst løfteutstyr

• Krav for ulike typer løfteutstyr

• Krav til fadder, praksis og sensor

• Avsluttende prøve

The Norwegian authorities require that employees who use lifts (personnel lifts) must be able to document practical and theoretical training in their use. The employer is responsible for ensuring that employees receive the necessary training. (“Regulations regarding the execution of work” no. 1357, section 10-2 Requirements regarding documented safety training in the use of work equipment.) The course provides a basic theoretical and practical introduction to the safe use of lifts (personnel lifts). A certificate of competence is issued to participants in order to fulfil the legislation’s documentation requirements.
Objective: To provide course participants with increased knowledge and awareness of safety measures in order to avoid injuries and accidents at the workplace. 

The following topics are covered:
– Assembly
– Operation
– User qualities
– Areas of use
– Maintenance and control
– Safe use and servicing
– Classes A, B and C
– Accidents
– Legislation and regulations

Objective: The purpose of the training is to provide users of work equipment mentioned in § 10-1 and 10-3 in «Regulations on the performance of work» (no. 1357), a good general basic training in the safe use of work equipment, so that accidents and accidents in connection with use is avoided.

The authorities set requirements for basic safety certification of persons who are to drive forklifts, mass transfer machines and cranes. The requirements include both theoretical and practical training. To complete the common theory, one must take and pass a theoretical exam.

Module 1.1 Working environment, responsibilities and consequences are common to machine, forklift and crane. If you can document that you have module 1.1 from before that is not older than 3 years, you can start right on module 2.3.

Content:

- Laws and regulations
- Working environment, responsibilities, and consequences
- Environmental
- Safety regulations
- Dangerous goods, marking and handling

Objective: The aim of the training is that theoretical and practical knowledge about fall protection and the correct use of rescue equipment, rescue of free-hanging persons, rescue of personnel over open sea, tank, stretcher transport, descent and treatment of personnel after fall accident is refreshed and repeated.

The training is adapted for personnel who are part of fall protection / rescue teams on board an installation. Participants must gain expertise in risk assessment, rescue (equipment and methods) and first aid.

Covers repetition requirements every 2nd year in accordance with NOG 113 and SFS.

Content:

Introduction
Regulations
Review of accidents and incidents
The rescue service
Equipment
Routines when working at height
Risk assessment
Management, site of injury
Stress and stress management
Hanging trauma, CPR
Rescue drills
Evaluation

Kurset er i henhold til NS-EN- 1591-4. Kurset øker kompetansen og gir grunnleggende kunnskaper innen forberedelse, planlegging, utførelse og dokumentering av arbeid med boltetrekking av flensforbindelser på trykksatte systemer.

Kurset dekker følgende tabeller i NS-EN 1591-4:

Tabell 1: Foundation level training matrix.

Tabell 2: Training matrix for hydraulic tension tightening.

Tabell 3: Training matrix for hydraulic torque tightening.

Tabell 6: Training matrix for bolt load determination after assembly.

Tabell 7: Training matrix for compact flanges.

Tabell 8: Training matrix for clamp connectors

Tabell 9: Training matrix for special connector/flanges

Hensikt: Hensikten med kurset å forhindre skade på personell, miljø og utstyr. Dette kan forebygges ved å styrke kompetansen og øke forståelsen hos den enkelte.

This course is only available in Norwegian.

The course is in accordance with NS-EN 1591-4 and undergoes the same course content as an ordinary four-day course but without the use of hydraulic torque tool and tensioning tools.

The use of a mechanical torque wrench is the main focus but also a review of procedures, flanges, gaskets, practical tasks and more.

The course ends with a theoretical and practical exam. If passed, the approval is valid for 5 years.

Courses are conducted in Stavanger or Bergen
and is carried out on request.

Course price NOK 5300, - pr. participant.

Hensikt: Grunnleggende overlevelsestrening for offshore vindindustri. 

Ved gjennomføring av Global Wind Organization (GWO) Basic Safety Training (BST) vil delegatene ha en bevissthet om farene som oppstår når de arbeider i vind-industrien og hvordan man kontrollerer og reduserer disse farene.

Kursdeltakerne vil få (repetert) kunnskap og ferdigheter til å anerkjenne fordeler og begrensninger knyttet til livreddende utstyr og PVU samt korrekt bruk av dette i forbindelse med offshore vind. 

Hensikten med kurset er å gi deltakerne kunnskaper/oppfriskning om livreddende utstyr, GMDSS og SAR utstyr, hvordan en kollektivt kan øke sjansen til overlevelse i en nødsituasjon, hvordan entre og forlate vindturbiner, samt evakuering i nødsituasjoner. 

Kurset dekker krav til opplæring av personell og repetisjonskurs både land- og havvind iht:

- Global Wind Organization (GWO)

- Arbeidstilsynet (Forskrifter)


Kompetanse for «Sea Survival» skal vedlikeholdes iht. retningslinje i GWO standarden. Det skal gjennomføres repetisjonskurs hvert 2. år.

This course is only available in Norwegian.